Housekeeping team changing linen in a hotel room

P&P Hotel Consultancy

Market-Leading Outsourced Housekeeping Solution

Flexible, dynamic and bespoke housekeeping solutions, delivered for hotels nationwide.

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Housekeeping solutions built around hotel operations

Reliable housekeeping, public area cleaning, staffing support and reporting tools designed for daily hotel demand.

100+Locations nationwide
1800Employees working
3M+Rooms cleaned per year
92%Average brand cleanliness audit score
Housekeeping team changing linen in a hotel room

Hotel Housekeeping

Consistent room standards, improved guest satisfaction, faster room turnaround, and fully managed housekeeping operations.

Clean hotel public area and guest space

Public Area Cleaning

Maintaining spotless guest-facing areas that enhance first impressions and support guest review scores.

Staffing, recruitment & compliance

Recruiting, onboarding, training, H&S support, supervision, and daily staffing plans tailored to meet the changing operational demands of hotels.

Supervisor checking housekeeping standards with team

Housekeeping technology & reporting

  • Live room status updates
  • Ready-to-sell reporting
  • Lost & found tracking
  • Maintenance requests
  • Complete transparency for hotel management
More information
Mobile and web housekeeping application reporting in use

Leading Companies Who Trust Us..

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Hampton
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The housekeeping partner behind exceptional guest experience

For more than 35 years, P&P has been the trusted housekeeping partner for leading hotels across the UK. We combine experienced people, proven processes and smart technology to maintain exceptional standards and guest satisfaction.

35+ years of hotel expertise

Supporting branded and independent hotels across the UK for more than 35 years.

Complete operational transparency

Our proprietary app provides live reporting, audits, maintenance tracking and performance visibility.

Flexible staffing solutions

Scalable housekeeping teams that adapt to your occupancy levels and operational needs.

UK & NI hotel operations

Local teams supported by experienced operational and business development managers.

100+Locations nationwide

Hotel locations supported with housekeeping operations across the UK.

1800Employees working

Active team members supporting daily hotel demand.

3MRooms cleaned per year

Annual hotel room cleaning volume across our managed sites.

92%Average brand cleanliness audit score

Brand cleanliness audit performance across operating standards.

Over 3 million hotel rooms cleaned per year

Supporting 100+ locations across the UK with housekeeping operations, staffing, audit and technology solutions.

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Blogs

Read our latest insights

Discover the latest housekeeping, cleaning standards, and hotel operations insights to help your property stay ahead.

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The NLW Effect: Increase of 2026 reshaping hotels

From 1 April 2026, every hotel in the UK is paying more for every hour of housekeeping labour. This article sets out exactly what that means in pounds, why the traditional in-house staffing model is increasingly difficult to sustain, and what operations leaders are doing about it.

23 Jan 2026
Hotel operations dashboard and training desk

What Our Clients Say

White, calm, and credible feedback from hotel partners who rely on P&P for consistent housekeeping standards.

QA5/5

Standards are well supervised and dependable. The team reacts quickly when room demand changes during peak trading periods.

Hotel Brand Partner

Quality Auditor

HM5/5

Their housekeeping teams feel like a natural extension of our own operation and communicate clearly with every department.

Regional Hotel Group

Hotel Manager

GM5/5

P&P understands hotel pressure points and helps us maintain standards through audits, staffing changes, and busy occupancy.

London Hotel Partner

General Manager

OD5/5

The quality of rooms and public areas remains consistently high. Their supervisors are responsive, organised, and easy to work with.

UK Hospitality Group

Operations Director

GD5/5

P&P Hotel Consultancy has become our preferred housekeeping contractor, consistently delivering exceptional service standards.

The Hotels Group

Garin Davies

Contact Us

We'll Help You

We would love to hear from you. If you would like to know more about our outsourcing housekeeping services, please feel free to contact us using the details below.

Phone

02033845162

Email

sales@pphotel.co.uk

Business Hours

Monday–Friday, with operational support available 24/7.

Location

3rd Floor No 55, Grove House, Harrow HA1 3AW

How we can help you

Complete the form, and one of our team members will contact you.