Sourcing products and services in a responsible way is central to our vision and values. We want to
deliver quality and value, through products our clients want, at the best price they can afford, from
suppliers around the globe.
We work to make sure our sourcing practices won’t harm or disadvantage those who produce our
products and that they have the lowest possible impact on the environment. We think this is equally
as important whether we’re sourcing products or looking for services used for and by our own
business.
We’ll meet legislative and regulatory requirements, while trying to stick to best practice. We’ll
encourage our suppliers, business partners and contractors to recognise and respond to any
negative impact their products or services might have on society or the environment.

We’ll work towards a high level of responsible sourcing by:

• setting clear objectives and targets to help us deal with key issues such as packaging and
  chemicals
• Developing and regularly looking at strategies, policies, procedures and guidelines to help make
  sure our products and services:
  o are responsibly sourced and manufactured o use the right levels of packaging.

Products and Services
The safety and quality of our products and services are very important to us, but so are social and
environmental considerations. We know that offering products which have a lower social and
environmental impact can benefit our customers, our business, and society as a whole. Because of
this, we’re committed to:

• Working with our suppliers to find and manage any social or environmental impact from the
  products we buy
• Letting our customers know about the best ways to responsibly use, store and dispose of our
  products

Ethical Trading
We manage our relationships with suppliers across the United Kingdom and Internationally, in line
with internationally recognised codes of practice for labour, these include Ethical Trading Initiative
(ETI) and relevant UK legislation concerned with modern slavery and anti-bribery & corruption.
We conduct our business partnerships fairly, respectfully and for the benefit of everyone involved.
This includes the use of fair payment practices. When we’re choosing suppliers, we’ll look at their
ability to provide us with good value and high quality products, but also at the way in which they
treat their employees, their local community and the environment. We’ll work with our suppliers to
uncover modern slavery in our supply chains & remove it.
Packaging
Packaging has to be fit for purpose, things like being recyclable and avoiding the use of mixed
materials. This is true whatever stage of the product lifecycle the packaging is used for – from
distribution through to disposal.
We are committed to:

• Producing profitable but sustainable products our team members can be proud of, that benefit our
  clients and employees, that have the smallest possible impact on the environment
• Working alongside existing & potential suppliers and business partners to look into sustainable
  products and services, and to introduce more of them where we can