P&P Hotel: Redefining Hospitality Services
Welcome to P&P, where our story is one of humble beginnings, unwavering passion, and an unyielding commitment to revolutionize the world of cleaning and hospitality services. Founded in 1990 by the dynamic duo, Pearl Palihawadana and Paul Palihawadana, our company has grown from strength to strength, driven by a shared vision to provide exceptional services that transcend the ordinary.
A Path Less Travelled
We embarked on this journey specializing in commercial cleaning, challenging conventional norms with innovative approaches. Our dedication to excellence quickly bore fruit, as clients marvelled at the unparalleled quality of service we delivered. Over a decade, we expanded our horizons, venturing into the realm of hotel housekeeping in 2001. This decision was fuelled by Paul and Pearl’s deep-rooted passion for enhancing the guest experience.
Within mere months, we proudly secured contracts with some of the world’s largest hotel brands, firmly establishing our reputation as a leading housekeeping company in the United Kingdom.
Beyond Cleaning
Our mission is simple yet profound – to transcend conventional cleaning procedures and offer our clients more than just housekeeping. We strive to provide a 360-degree service that fulfils every need under one roof.
Our vision is even grander – to become the number one housekeeping company in the United Kingdom, consistently delivering excellence and innovation.
Overcoming Challenges: From Threat to Opportunity
The COVID-19 pandemic posed an unprecedented challenge, with hotels closing and revenues plummeting. However, our resilient management team transformed this threat into an opportunity. We invested in skill development, cutting-edge technology, and process innovation, while closely monitoring evolving market trends.
As the world emerged from the pandemic, we experienced a flourishing resurgence, earning recognition and praise from the hospitality industry for our preparedness and adaptability.
A Bright Future: Quality Over Quantity
Today, we proudly manage over 100 well-branded hotels across the United Kingdom, with plans for strategic expansion. Our guiding principle remains unwavering – quality always takes precedence over quantity.
Tomorrow’s Innovations: Beyond Hospitality
Looking ahead, we are eager to invest in other sectors within the housekeeping industry, such as chemical manufacturing and technological advancements. Our goal is to continuously refine and elevate the standards of the housekeeping industry and always push the boundaries.
At P&P Hotel, our story is a testament to resilience, passion, and unwavering commitment. Join us on our journey as we redefine hospitality services and continue to exceed expectations. Together, we’ll shape the future of housekeeping in the United Kingdom and beyond.
Creating a Sustainable Workplace at P&P Hotel
At P&P Hotel, we believe that employee sustainability is essential for a successful business. We care about our employees’ well-being and want to create a workplace where they can thrive. We offer a variety of programs and benefits to support our employees’ physical and mental health, as well as their financial security. We also believe in providing opportunities for our employees to develop their skills and advance their careers. We believe that by investing in our employees, we are investing in the future of our company.
Nurturing Cleanliness: Your Comfort, Our Commitment
1. Company Founded
P&P Hotel was founded in 1990 by Pearl and Paul Palihawadana.
2. Acquired First 10 Customers
Within two years, we proudly secured our first 10 loyal customers.
3.Launching of Hotel Housekeeping
In 2001, we expanded into hotel housekeeping services.
4. Opening of New 2 Hotels
2008 marked the opening of our first two hotels: Hampton by Hilton in Corby and Radisson Parking Hotel in Doncaster.
5. Rebranding as P&P Hotel Consultancy UK LTD
In 2011, we rebranded as P&P Hotel Consultancy UK LTD to reflect our broader consulting role.
6. Facing the COVID-19 Pandemic
In 2021, we navigated the challenges of the COVID-19 pandemic, emerging stronger through strategic restructuring.
7. Launching of Sister Company P&P Hotel Housekeeping Limited
In 2022, we expanded with the launch of P&P Hotel Housekeeping Limited, further diversifying our hospitality services.
As the Directors of P&P
Dear Esteemed Guests,
As the Directors of P&P Hotel, I extend my heartfelt greetings to you. Our journey in the realm of hotel housekeeping has been one of continuous innovation and unwavering commitment. With a profound dedication to excellence and a team that embodies enthusiasm, we stand resolute in our pursuit of delivering nothing short of exceptional.
At P&P Hotel, we view challenges as steppingstones to success, consistently seeking opportunities to learn, grow, and make a profound impact on the hospitality industry. Our triumphs are intricately woven with your satisfaction, and our promise is to consistently exceed your expectations.
Thank you for considering the P&P Hotel. Together, let’s forge a future that redefines hospitality.
Warm regards,
Pearl & Paul Palihawadana
Executive Directors, P&P Hotel